FIRST OPTICAL Hong Kong Online Contact Lenses (hereinafter referred to as "the Company") operates this website. The Company values user privacy, and we have implemented a protection policy to safeguard our users' privacy rights. Please carefully read the following privacy protection policy.
The privacy policy of FIRST OPTICAL explains how we collect, use, share, and maintain the information gathered on our website. By using this website, you agree to the terms outlined in this privacy policy. If you do not agree with any part or all of this privacy policy, you must not use this website. Please note that this privacy policy only applies to the information collected on this website and not to any information collected or obtained through other means or sources.
The privacy policy ensures that the information you provide to us is secure. To give you peace of mind, we will explain the details of the information you provide and how it will be used. The Company will not collect any sensitive information about you without your explicit consent. The information held by the Company is accurate and will be updated regularly. If you need to change your information, please feel free to contact the Company (a management fee may apply). If you find any errors in the information, we will promptly delete or amend it.
Your personal information will only be used for processing orders, product inquiries, and providing promotional information. We may also reference your personal and non-personal data to better understand our community and customers, thereby improving our products and marketing strategies. Specific examples include:
System Administration
We will use your IP address and the data mentioned in the Cookies section to perform system administration tasks, such as diagnosing server issues, monitoring system performance, and analyzing website activity and traffic patterns. This data helps us improve the website's quality to better meet customer needs.
Personalized Services
We may use Cookies and your IP address to personalize settings. We may also use Cookies as detection tools to provide information based on your preferences, including information provided by third parties.
Order and Inquiry Notifications
When you make a purchase online, your personal information will be required for order-related services (including customer services). We may contact you to complete the ordering process.
Reproduction of Content
By providing personal information, you agree that the Company has the right to use and reproduce such information under the Personal Data (Privacy) Ordinance for online or promotional purposes.
FIRST OPTICAL uses cookie technology to store data on your computer via your browser. Many websites use cookies to record information because they allow website publishers to take useful measures, such as confirming whether a particular computer or user has previously visited the site. You can usually change your browser settings to prevent the use of cookies. However, if you make these changes, the service (and the website) may not function properly. The information stored in cookies is used to identify your identity, helping the Company provide more effective services and track visitor behavior on the website.
In addition, third-party advertisers or ad service providers may set or recognize unique cookies on your browser when posting ads on this website (if applicable). The use of cookies by third-party advertisers or ad service providers is not governed by this privacy policy but by their respective privacy policies.
FIRST OPTICAL is committed to ensuring the security of your personal data (including name, email address, address, phone number, and purchase history). When transmitting your order data, our Secure Sockets Layer (SSL) ensures that your data will not be intercepted by third parties during transmission. We also do not allow any unauthorized person or organization to access customer information.
The Company or its trusted promotional partners may provide members with promotional and product information regarding FIRST OPTICAL. However, these promotional partners do not have the right to use member data without authorization. Members have the right to terminate, change, or delete part of their personal information for marketing purposes. If needed, please email us at [email protected].
We will not sell or disclose your personal information without your consent, except in the following cases:
These terms and all supplemental policies and statements are governed by the laws of the Hong Kong Special Administrative Region and are interpreted under Hong Kong law. Even if a court of competent jurisdiction deems any provision or part of these terms unenforceable for any reason, the remaining provisions of these terms shall continue in full force, validity, and enforceability.
